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Solution Architect Business Support Systems (Billing)
Date: Oct 7, 2014
Location: Dakar, Dakar, SN
Company: Ericsson
Req ID: 52319
Business Support Solutions: Billing Architect
Ericsson Overview
Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.
We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential everyday. Our employees live our vision, core values & guiding principles. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals.
We welcome the opportunity to meet you!
Job Summary
The IT and telecom industry is moving fast. Consumers and enterprises are driving change, and business models that once promised commercial success are being challenged. Telecom operators are focusing on transforming there operations and business support systems into flexible environments that can manage these challenges. In parallel major industry sectors such as utility, transport and health care is introducing mobility and connectivity to innovate their offerings, services and business models. The OSS/BSS solutions are in the heart of this process and we know from experience that an agile IT environment leads to improved efficiency, innovation, and customer loyalty.
Ericsson’s Operations and Business Support Solutions have led change and created value through four generations of telecoms evolution. We offer advice to our customers how to define and manage business, process and technical needs and we offer Systems Integration services to build an e2e architecture and system landscape to support these needs.
IT Transformation, Customer Management, Revenue Management and OSS Automation – these are just some of the areas we work with to make sure that our customers are ready to pass the next technological and business milestone.
The Solution Architect will be part of the engagement team driving customer dialogs, identifying business needs and pain points, deliver customer value by translating the needs to e2e customer solutions.
Responsibilities & Tasks
Responsibilities
Responsible for analyzing, designing and developing commercially viable end-to-end technical solution for the customers based on their specifications and business needs.
Responsible for short and long-term profitable business for Ericsson by being part of the engagement team to translate the customer needs, and technology opportunities into detailed technical offering, solutions and proposals.
Accountable for customer-centric offerings, including re-use, based on complete Ericsson portfolio and 3PP
Tasks
Drives end-to-end technical solution engagements:
Customer Workshops, presentations and dialogs
Analyze customer technology and business environment, plans & requirements
Analyze customer improvement areas and challenges related to technology and business
Contribute to business case modeling around the customer solution
Manage technical solution teams
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